Privacy Policy
Last Updated: April 11, 2026
1. Introduction
LeaseParser (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered lease analysis service at leaseparser.com (the “Service”).
2. Information We Collect
2.1 Information You Provide
- Lease Documents: PDF files you upload for analysis
- Payment Information: Billing details processed through Stripe (we do not store credit card numbers)
- Account Information: Email address and name if you create an account
- Session Data: Job IDs and analysis history stored temporarily in your browser
2.2 Automatically Collected Information
- Usage Data: IP address, browser type, pages visited, and access times
- Cookies: Session cookies used to identify your session and link you to your uploaded documents
- Device Information: Operating system, screen resolution, device type, and browser fingerprint data used for fraud prevention and abuse detection
- Analytics Data: Anonymized usage events, feature interactions, and page navigation collected via PostHog and Google Analytics
- Device Fingerprint: A browser fingerprint identifier collected via FingerprintJS for fraud prevention and abuse detection
3. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To analyze your lease documents and generate reports
- Payment Processing: To process payments for purchased reports
- Fraud Prevention: To detect and prevent abuse, fraud, and unauthorized access to the Service
- Communication: To send service-related notifications and respond to inquiries
- Service Improvement: To analyze usage patterns and improve our Service
- Legal Compliance: To comply with legal obligations and enforce our Terms of Service
4. AI Processing and Data Handling
4.1 Third-Party AI Services
We use OpenAI's API to analyze your lease documents. Your documents are transmitted to OpenAI via their API for processing. According to OpenAI's data usage policy:
- Data sent via the API is not used to train OpenAI's models
- API inputs and outputs may be retained by OpenAI for up to 30 days for abuse and safety monitoring, after which they are deleted
- We do not intentionally share your documents with any parties beyond what is necessary to provide the Service
For full details on how OpenAI handles data submitted via its API, please review OpenAI's Privacy Policy. We cannot guarantee the exact data handling procedures of third-party services. Please also review the privacy policies of our other service providers listed in Section 6.
4.2 Document Retention
Your uploaded lease documents are:
- Stored temporarily in secure cloud storage during processing
- Deleted within a short period after analysis is complete, typically within 24–48 hours
- Not retained longer than reasonably necessary to provide the Service
- Analysis results (text reports) are stored for a limited period to allow you to access them, after which they are automatically deleted
While we make reasonable efforts to delete documents promptly, exact deletion timing may vary due to technical factors such as processing queues, system maintenance, and cloud provider operations.
5. Data Storage and Security
5.1 Security Measures
We implement reasonable security measures to protect your data, including:
- Encryption of data in transit using SSL/TLS
- Restricted access to cloud storage systems
- Database encryption at rest
- PCI-DSS compliant payment processing through Stripe
No method of transmission or storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee absolute security.
5.2 Data Location
Your data may be processed and stored in the United States and other countries where our service providers operate. By using our Service, you consent to this transfer.
6. Third-Party Services and Sub-Processors
We transmit data to the following third-party service providers (“sub-processors”) as necessary to operate the Service. By using the Service, you acknowledge that your data may be processed by these providers in accordance with their respective privacy policies.
6.1 AI Document Analysis — OpenAI
- Receives: Lease documents in PDF format and extracted text
- Purpose: AI-powered analysis and report generation
- Retention: API data retained up to 30 days for abuse monitoring per OpenAI's policy
- Privacy Policy: openai.com/policies/privacy-policy
6.2 Payment Processing — Stripe
- Receives: Email address, payment method details, transaction amounts, promotion codes
- Purpose: Secure payment processing (PCI-DSS Level 1 compliant)
- Note: We never store credit card numbers on our servers
- Privacy Policy: stripe.com/privacy
6.3 Database Hosting — Neon
- Receives: User accounts, job metadata, analysis results, session identifiers
- Purpose: Primary application database (PostgreSQL)
- Privacy Policy: neon.tech/privacy
6.4 File Storage — Cloudflare R2
- Receives: Uploaded lease documents (PDF files)
- Purpose: Temporary encrypted file storage during processing
- Retention: Files deleted within 24–48 hours of analysis completion
- Privacy Policy: cloudflare.com/privacypolicy
6.5 Application Hosting — Vercel
- Receives: HTTP request data, IP addresses, server-side function logs
- Purpose: Application hosting and serverless compute
- Privacy Policy: vercel.com/legal/privacy-policy
6.6 Product Analytics — PostHog
- Receives: Page views, feature usage events, anonymized interaction data
- Purpose: Service improvement and usage analytics
- Privacy Policy: posthog.com/privacy
6.7 Website Analytics — Google Analytics
- Receives: Page views, traffic sources, device and browser information
- Purpose: Website traffic analysis
- Privacy Policy: policies.google.com/privacy
6.8 Fraud Prevention — FingerprintJS
- Receives: Browser fingerprint data, device identifiers
- Purpose: Fraud detection and abuse prevention
- Privacy Policy: fingerprint.com/privacy
We reserve the right to change sub-processors as necessary to operate and improve the Service. Material changes to this list will be reflected in updates to this Privacy Policy. We encourage you to review this section periodically and to consult the privacy policies of each sub-processor listed above.
7. Your Rights and Choices
7.1 Access and Control
You have the right to:
- Access your analysis reports during the retention period
- Request deletion of your data
- Export your reports before they are automatically deleted
7.2 Data Deletion
To request deletion of your data, contact us at support@leaseparser.com. We will make reasonable efforts to delete your information within 30 days of your request. Some data may be retained as required by law or for legitimate business purposes (e.g., fraud prevention records).
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell your information)
- Right to non-discrimination for exercising your rights
10. International Users (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
11. DMCA & Content Removal
If you believe your copyrighted material was uploaded without authorization, contact us at support@leaseparser.com with:
- Description of copyrighted work
- Job ID or file details
- Your contact information
We will investigate and take appropriate action as promptly as possible.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@leaseparser.com
Website: leaseparser.com
This privacy policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.